Apr 19, 2015 | Best Practices
Good sales reps understand that you will encounter objections and push back during your sales process. It’s inevitable and very much a natural part of any sales cycle. In fact, the question really is not if you will hear “No”, but rather...
Apr 15, 2015 | Best Practices
It’s seemingly impossible these days to conduct any simple business transaction without the company asking for your feedback as a customer. Whether it’s a non-fat latte from your favorite coffee shop (that would be Peet’s in my case:-),...
Mar 29, 2015 | Best Practices
The New England Patriots just cemented their legacy as one of the greatest football teams of all time by winning Super Bowl 49. They overcame major adversity during the course of the NFL regular season and playoffs to achieve this goal. As a lifelong...
Mar 29, 2015 | Uncategorized
What is discernment and why is it important in sales? According to the Merriam-Webster on-line dictionary. discernment “is the quality of being able to grasp and comprehend what is obscure”. My old fashioned paper back version of the Merriam-Webster...
Mar 29, 2015 | Uncategorized
What is discovery? How does it fit in to an enterprise sales process? Why is it important? The answers are best told through a real world story. I was providing sales advisory services to a large software company that had cobbled together a “suite”...
